Positive Behaviour Support, Introductory Level

Positive behaviour support is a framework at the heart of the D.ESCAL8 training - delivering all care in a supportive and positive way even in crisis.

“The course was well delivered and it reinforced the low arousal approach that we advocate and support here. Highly recommended!
— M.C. – Service Director

Participants are encouraged to put this approach at the centre of all care they provide and in all the work they do with individuals.

The following are paramount:

  • We should NOT try to control other people, but should support them in their own behaviour change process.
  • There is a reason behind most behaviour that seems challenging, such as meeting an unmet need.
  • Every person has unique strengths and talents that can be utilised.
  • Everyone should be treated with compassion and respect regardless of their behaviour.
  • Everyone is entitled to quality of life and effective service.
  • Knowledge and commitment about how to provide support for positive behaviour can make a big difference.
  • Positive responses will be more effective than coercion and punishment.

Overview of the Positive Behavioural Support Competence Framework


The BILD Code of Practice defines positive behaviour support as ‘a framework; that enhances the quality of life for the individual and others involved in their life for developing an understanding of challenging behaviour that is developed with full inclusion of the individual and their family/advocate to develop, implement and evaluate the effectiveness of a personalised and enduring system of support

The training teaches and discusses primary and secondary prevention strategies, with the overall principle that all prevention strategies should be carefully selected and reviewed to ensure that they do not constrain opportunities or have an adverse effect on the welfare or the quality of life of anyone involved.



  • Participants understand positive behaviour support and the reasons to work within this framework at all times.


  • Participants gain an overview of the content of Positive Behavioural Support Competence Framework.
  • Participants understand the definition of and the concept of positive behaviour support
  • Participants understand primary and secondary preventions and can give examples
  • Participants understand the factors that contribute to the development of behaviours that challenge and the functions of behaviour