I really enjoyed this course, for years I have always felt that there were more positive ways out there to deal with these behaviours. Des made the course interesting and I used some of the things I was taught on my next day at work and saw some big improvements over the next week.
— L.D. Support worker

training & workshops

D.ESCAL8 (pronounced de-escalate) offer training workshops and consultancy primarily focused on helping carers enhance relationships with those they care for who may display distress - because physical intervention is damaging to any relationship!


D.ESCAL8™ BILD Accredited Courses:

3 day Foundation Developing Positive Relationships with individuals in distress – Adults

3 day Foundation Developing Positive Relationships with individuals in distress – Children and Young People

In house Trainers Project


It is very common for people to assume they know what we do because they say:

"I have been on a course like that!"

In some ways it is partly because of the association to the other accredited companies.

However, we do things differently and while that is easy for me to say, the testimonials highlight the differences. 

Reading the Testimonials from other course participants I thought Des had cherry picked the best for a positive opinion. Having been on the course I know that the Feedback is genuine and if you are in doubt go and see for yourself, you will not be disappointed !
— A.W. Teacher (Trainer for other BILD Accredited Co.)

Testimonials range from Parents, Teachers, Psychologists, Directors, Behaviour Analysts, Support Workers and many others.

Most of the comments have been made by people who have previous experience of other Accredited Training.


D.ESCAL8 also run parent & family carer workshops. These are bespoke workshops focused on the needs of the attendees rather than following a specific syllabus. These can be found on our open workshop training area here


Concerned about some staff attitude?

Considering ways to get staff to question their own beliefs?

Have any employees that need a philosophy reboot?


D8 Participants receive the following benefits:

Staff Confidence 

Research has demonstrated that after this type of training staff tend to approach incidents or people in distress in a calmer way as they will be more confident about managing the interaction. An increase in your confidence in dealing with distress is an aim of the course delivery.

Staff Safety

D.ESCAL8 training dramatically increases staff members awareness of and ability to manage safely any potentially physical encounter. We do not like the term physical intervention but it is part of learning to be so confident you don't need to be physical.

Staff Acceptance

Research has shown that after this type of training staff members are more comfortable and likely to use de-escalation for longer. Better relationships develop between staff and those they look after due to an increased understanding of behaviour. DESCAL8 aim to increase your awareness of why people do what they do and consolidate your previous knowledge.

Staff Resilience

Achieve a reduction in staff sickness absence and an improved tolerance to working with those in distress when we find it a challenging.

Hands on Practical Learning

During this course staff will receive kinaesthetic team building and practical, solution-focused problem solving skills.

Challenging Staff Perceptions

Staff will review and reflect on 

  • their previous practice and that of their team

  • the results their interactions can have on incidents with people in distress.

This awareness will help reduce incident intensity, frequency and duration.

Increase in staff member's Emotional Stability

Staff will know how to better support each other, build team resilience and feel better able to seek further help and guidance.

Training was amazing! The most person centred training I have ever attended.
Learnt a lot. The course gave me a confidence to work with clients in distress, to look for simple but effective solutions to support individual.
It has changed both my work and personal life in such a positive way already. I have been able to employ the skills and tips I learnt, with great results almost immediately.
Would recommend!
— M.N. Manager
The course was absolutely fantastic and I believe everyone in the care industry should receive this training as standard. I felt particularly empowered by the whole philosophy of de-escalate and its client centered approach. The course encourages you to challenge personal beliefs and societal presumptions which could be unhelpful when assisting an individual in distress. Instead it allows you to develop confidence in knowing how to act in a high arousal situation which you may find challenging, this confidence then in turn assists you
to respond in more helpful low aroused ways rather than resorting to touch and restraint which is likely to distress clients further.
Des is a fantastic trainer who delivers course content in an engaging way which meets all learning styles. His knowledge of the subject was above and beyond including psychology, law, case examples, research and much more! I particularly enjoyed the role plays which was an invaluable way of learning, I don’t want to give too much away but let’s just say the pressure you’re put under compares to VERY realistic situations which was an invaluable learning experience!
— E.H. Psychologist